Terms & Conditions

1. Agreement to Terms

By accessing the SURYUS website, placing an order, creating an account, subscribing to marketing, or using our services, you agree to these Terms & Conditions and any related policies referenced on our website.

If you do not agree with these Terms, please do not use our website or services.

2. Use of Website

You agree to use the website only for lawful purposes and in a manner that does not interfere with website security, operation, customer experience, or other users’ rights.

• Do not attempt to disrupt, hack, scrape, reverse engineer, or misuse the website.
• Do not submit false, misleading, abusive, or unlawful information.
• Do not use the website for fraudulent transactions or unauthorized activity.

3. Account and Customer Information

You are responsible for providing accurate, complete, and current information when placing orders or contacting customer service. Incorrect shipping information, email address, phone number, or payment details may cause order delays, failed delivery, or support limitations.

If you create an account, you are responsible for keeping your login credentials confidential.

4. Product Information

We try to provide accurate product titles, descriptions, photos, prices, sizes, colors, availability, and other details. However, minor differences may occur due to screen settings, lighting, manual measurement, fabric characteristics, production updates, or system errors.

Product measurements are generally taken by hand and may have a small difference. Please review the product size chart before placing an order.

5. Orders and Acceptance

Submitting an order does not guarantee acceptance. Orders are subject to payment verification, inventory availability, shipping restrictions, fraud review, pricing accuracy, and other operational checks.

We may cancel or refuse an order if necessary, including but not limited to suspected fraud, payment failure, incorrect pricing, unavailable inventory, duplicate orders, or violation of these Terms.

6. Prices, Promotions, and Discounts

Prices and promotions may change without notice. Discount codes, free shipping offers, and promotional campaigns may have specific conditions, minimum order requirements, exclusions, expiration dates, or usage limits.

The final price and shipping fee shown at checkout will apply to your order.

7. Payment

SURYUS currently supports PayPal checkout. PayPal availability may vary depending on region, currency, account status, and checkout conditions.

Payments are processed by PayPal. We do not store your full card number or full payment account credentials. Your bank or payment provider may apply currency conversion or transaction fees.

8. Shipping and Delivery

Shipping methods, estimated delivery times, shipping costs, and free shipping rules are explained on our Shipping Info page. Delivery dates are estimates and are not guaranteed.

SURYUS is not responsible for delays caused by carriers, customs clearance, incorrect address information, weather, local delivery restrictions, or other events outside our reasonable control.

9. Returns, Refunds, and Exchanges

Return and refund rules are explained on our Return Policy page. Customers must contact us before sending any item back. Unauthorized returns may not be accepted.

Refunds are generally issued to the original payment method after returned items are received and inspected, subject to the applicable return rules.

10. Customer Content and Reviews

If you submit reviews, photos, messages, or other content to SURYUS, you confirm that the content is accurate, lawful, and does not violate the rights of others. We may use submitted content to provide support, verify issues, improve services, or display customer feedback where permitted.

11. Intellectual Property

Website content, including text, layout, product descriptions, graphics, design elements, images, logos, and brand materials, is protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, sell, or commercially use website content without permission.

12. Fraud Prevention

Please complete payment only through the official SURYUS checkout page. We will never ask you to pay through private messages, unknown links, or personal accounts. If you receive suspicious messages claiming to be from SURYUS, contact us directly.

13. Third-Party Services

Our website may include links or integrations with third-party services such as payment providers, shipping carriers, analytics tools, marketing platforms, or social media platforms. These third parties may have their own terms and privacy policies.

14. Limitation of Liability

To the extent permitted by applicable law, SURYUS is not responsible for indirect, incidental, special, consequential, or punitive damages arising from use of the website, order delays, carrier issues, payment provider issues, customs events, unauthorized third-party activity, or circumstances outside our reasonable control.

15. Changes to These Terms

We may update these Terms & Conditions from time to time. Updated terms will be posted on this page. Your continued use of the website after updates means you accept the revised terms.